Privacy Policy

Information you provide

If you complete the enquiry form, it may include your name, phone number, email address, property type, city, approximate area, requested service, and any message you enter. The email field is optional. Please avoid including sensitive personal information in your enquiry.

How the enquiry form works

When you submit the form, this website creates a pre-filled message and opens WhatsApp. The details are included in the WhatsApp link; you can review them and choose whether to send the message. The website does not send the message automatically or store enquiry submissions in its own database.

Scanning the WhatsApp QR code opens the Decor-Plants WhatsApp contact. Scanning it alone does not send your details; information is shared when you choose to message us through WhatsApp.

How we use enquiry information

If you send us a WhatsApp message, we use the information you choose to provide to respond to your enquiry, discuss your project, prepare a quotation, and arrange follow-up about the requested service.

WhatsApp and other providers

WhatsApp is operated by Meta. When you open WhatsApp or send us a message, WhatsApp processes information under its own terms and privacy policy.

This website loads fonts from Google Fonts. Our hosting provider may process routine technical request information, such as IP address, browser details, and request time, to deliver and protect the website. Those providers handle information under their own policies.

WhatsApp Privacy Policy

Cookies and analytics

The current website code does not configure advertising or analytics tracking or save enquiry form data in cookies or browser storage. Your browser, hosting provider, or third-party services may process technical information needed to operate their services.

Retention and your choices

The website itself does not retain enquiry submissions. If you send us a WhatsApp message, the message may remain in your and our WhatsApp chat history. You can choose not to submit the form or send a message. WhatsApp controls its own records and retention.

Security

The form hands off information to WhatsApp rather than storing it on this website. No method of internet transmission or electronic storage is completely risk-free, so share only details needed for your enquiry.

Changes and contact

We may update this policy when our website or enquiry process changes. The date above indicates when it was last updated.